Help & Support

Our minimum order quantity is 50-100 units for custom printed tote bags. For bulk orders of 1,000 pieces or more, sample charges are fully refundable. Contact us for pricing on larger volumes.

Yes. We offer free samples from stock, or custom samples for $40–$80 depending on specifications. Custom samples are ready within 5–7 business days and the charge is refundable on orders of 1,000 pieces or more.

Please submit your logo or design in AI or PDF format for the best print quality. If you need help preparing your artwork, get in touch and our team will guide you through the process.

We offer silk-screen printing, heat transfer printing, heat sublimation printing, and embroidery — depending on your design and the finish you're looking for. We'll recommend the best method based on your artwork.

Stock sample orders are processed within 5–7 business days. Custom printed orders take 16–20 business days to produce, after which your order is dispatched and a tracking number is provided.

Absolutely. Bags are available in 6oz to 16oz cotton canvas, in natural, white, black, or any custom dyed colour. Standard size is 30×36cm with 60cm handles, but all dimensions can be adjusted to your exact requirements.